Baltimore Marriott Waterfront Hotel


Guest Speaker:
David Robinson

Thursday, November 9

We are pleased to welcome retired NBA hall of famer David Robinson as our guest speaker. Join the basketball legend and one of the game's all-time great centers as he delivers a motivational speech and Q&A session.

tuesday, November 7

6:00 PM – 9:00 PM

Welcome Reception
7:00 PM – 9:00 PM

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Guest Speaker:
Michael Braverman

Wednesday, November 8

We are pleased to welcome Baltimore City DHCD Housing Commissioner Michael Braverman as our guest speaker. Join the commissioner as he discusses the state of housing in Baltimore and beyond.


Wednesday, November 8

7:00 AM – 8:15 AM

7:00 AM – 4:00 PM

Opening Remarks
8:30 AM – 8:45 AM

Guest Speaker: Michael Braverman
8:45 AM – 9:45 AM 

Morning Break
9:45 AM – 10:00 AM

State of Property Preservation
10:00 AM – 11:00 AM

Battling the Consequences of Vacancy
11:00 AM – 11:45 AM

Lunch and Raffle
11:45 AM – 12:45 PM

Weathering the Storm
1:00 PM – 2:00 PM

Personal Interest
2:00 PM – 2:45 PM

Afternoon Break
2:45 PM – 3:00 PM

Cracking the Code
3:00 PM – 3:45 PM

Standardizing Occupancy Assessment
3:45 PM – 4:45 PM

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Dinner & Evening Event:
Gordon Biersch Brewery Restaurant

Wednesday, November 8
6 - 9 p.m.

After a day of sessions, unwind with your colleagues at the Gordon Biersch Brewery Restaurant. Enjoy fresh, handcrafted beer and made-from-scratch, world class cuisine while leaving a lasting impression as you belt out your favorite karaoke tunes.



thursday, November 9

7:00 AM – 8:15 AM

What Would the Investors Do?
8:30 AM – 9:30 AM

MCM Update
9:30 AM – 10:30 AM

Morning Break
10:30 AM – 10:45 AM

Guest Speaker: David Robinson
10:45 AM – 11:45 AM

11:45 AM – 12:45 PM

















battling the consequences of vacancy

Tools and Tricks of the Trade to Combat Blight

Quicken Loans will lead the discussion on what it means to be a good neighbor by giving examples of the company’s anti-blight programs for vacant properties. Other panelists will offer tools and tips to reducing blight in neighborhoods across the country.

cracking the code

Providing Solutions to the Industry's Biggest Challenges

Each day, property preservation companies are met with ongoing property challenges. Panelists will dissect these issues and review topics like end of line control to ensure no damaged property is unintentionally taken to foreclosure sale, rules for Bypass, and water seepage, to name a few.

MCM Update

Getting Answers to Your Frequently Asked Questions

Representatives from Information Systems Networks Corp. (ISN), HUD's Mortgagee Compliance Manager, will present FAQs, MCM responsibilities, best practices surrounding Yardi improvements, the MCM newsletter and hurricane directives, among other topics. Those in attendance will be able to interact with ISN by asking questions and proposing solutions to common issues.

personal interest

Managing Risk Associated with Post-Sale FHA Personals

Dealing with personal property left behind at vacant properties is a common issue in property preservation. Panelists will discuss best practices for determining personal property thresholds, rules, the use of storage allowable to expedite conveyance and disposition for FHA conveyance.

Standardizing occupancy assessment & securing policies

Take a Deep Dive into the Industry's Response to the NMSA's Report

This session will serve as an overview of the National Mortgage Servicers Association (NMSA) report on standardizing the approach to managing vacant properties. Under current law, many abandoned properties are subject to the same lengthy foreclosure process as occupied ones, resulting in extended vacancy and other considerable problems. Panelists will discuss standardizing procedures, definitions, and industry best practices for vacant and abandoned properties.


the state of property preservation

Zeroing In on the Latest Issues Facing the Industry

With so many changes to the property preservation industry occurring recently, this year’s “State of the Industry” session will shift its focus to address these updates and issues specific to mortgage field services. Panelists will discuss the outcome from the industry’s response to the Executive Order and how the industry is collaborating with HUD and the GSE’s to identify existing regulations that may be outdated, ineffective, or excessively burdensome.


Weathering the Storm

Remaining Proactive and Informed When Disasters Occur

Natural disasters affect everyone in the mortgage services industry. When Hurricanes Katrina and Sandy hit years ago, the industry came together in an effort to help the hardest-hit communities. Now, in 2017 our industry is faced with multiple devastating disasters. Attendees will hear recommendations for the industry to proactively rebuild communities impacted by disasters.


What would the investors do?

Officials Offer Insight into Case Studies from the Field

Officials from each investor will be presented with several case studies at actual properties in the field addressing common roadblocks mortgage field services companies face each day. Each representative will offer comments on their organization’s recommendations or approach. Conference attendees will have the opportunity to ask questions regarding these specific property issues and more.