Thursday, November 9
We are pleased to welcome retired NBA hall of famer David Robinson as our guest speaker. Join the basketball legend and one of the game's all-time great centers as he delivers a motivational speech and Q&A session.
tuesday, November 7
6 – 9 p.m.
7 – 9 p.m.
Wednesday, November 8
7– 8:15 a.m.
7 a.m. – 4 p.m.
8:30 – 8:45 a.m.
8:45 – 9:45 a.m.
9:45 – 10 a.m.
10 – 11 a.m.
11 – 11:45 a.m.
Lunch and Raffle
11:45 a.m. – 12:45 p.m.
1 – 1:45 p.m.
1:45 – 2:30 p.m.
2:30 – 2:45 p.m.
2:45 – 3:30 p.m.
3:30 – 4:30 p.m.
Dinner and Evening Event
6 – 9 p.m.
thursday, November 9
7 – 8:15 a.m.
8:30 – 9:30 a.m.
9:30 – 10:15 a.m.
10:15 – 10:30 a.m.
10:30 – 11:30 a.m.
11:30 a.m. – 12:30 p.m.
*Further agenda details Coming soon.
*subject to change
battling the consequences of vacancy
Tools and Tricks of the Trade to Combat Blight
Quicken Loans will lead the discussion on what it means to be a good neighbor by giving examples of the company’s anti-blight programs for vacant properties. Other panelists will offer tools and tips to reducing blight in neighborhoods across the country.
benchmarks for success
Performance Management is the Key to Effective Client Relations
All property preservation companies strive to deliver their mortgage servicing clients with the best quality and services. Learn from panelists the best practices in performance management including lessons on data analysis to identify weakness, stack ranking and champion challenge practices, and standardizing scorecards across the industry so they align with investor requirements.
cracking the code
Providing Solutions to the Industry's Biggest Challenges
Each day, property preservation companies are met with ongoing property challenges. Panelists will dissect these issues and review topics like end of line control to ensure no damaged property is unintentionally taken to foreclosure sale, rules for Bypass, and water seepage, to name a few.
opening lines of communication
Sharing Information is Crucial to Successful Property Maintenance
This session will focus on the critical need for open lines of communication among all facets of the property preservation industry. Panelists will examine issues like how to establish a valid due to convey date, loading loan qualification data into vendors’ systems, how to get information from an attorney network to get a jump on 60 days-to-sale, and how to map into investor systems to eliminate human error.
Best Practices for Handling/Storing Personal Property
Dealing with personal property left behind at vacant properties is a common issue in property preservation. Panelists will discuss best practices for determining personal property thresholds, rules, the use of storage allowable to expedite conveyance and disposition for FHA conveyance.
Standardizing occupancy assessment & securing policies
Take a Deep Dive into the Industry's Response to the NMSA's Report
This session will serve as an overview of the National Mortgage Servicers Association (NMSA) report on standardizing the approach to managing vacant properties. Under current law, many abandoned properties are subject to the same lengthy foreclosure process as occupied ones, resulting in extended vacancy and other considerable problems. Panelists will discuss standardizing procedures, definitions, and industry best practices for vacant and abandoned properties.
the state of property preservation
Zeroing In on the Latest Issues Facing the Industry
With so many changes to the property preservation industry occurring recently, this year’s “State of the Industry” session will shift its focus to address these updates and issues specific to mortgage field services. Panelists will discuss the outcome from the industry’s response to the Executive Order and how the industry is collaborating with HUD and the GSE’s to identify existing regulations that may be outdated, ineffective, or excessively burdensome.
What would the investors do?
Officials Offer Insight into Case Studies from the Field
Officials from each investor will be presented with several case studies at actual properties in the field addressing common roadblocks mortgage field services companies face each day. Each representative will offer comments on their organization’s recommendations or approach. Conference attendees will have the opportunity to ask questions regarding these specific property issues and more.